Why Community Engagement Matters for Trainers
- Organic Buzz: Builds excitement and word-of-mouth promotion before, during, and after your event.
- Audience Insights: Two-way conversations with your community help you tailor your event and marketing to better meet their needs and interests.
- Trust and Loyalty: Fosters a sense of belonging around your event, leading to repeat attendees and potential brand advocates.
- Valuable Content: Community-generated content (photos, testimonials) can be repurposed for powerful social proof.
Key Concepts for Training
- Finding Your Communities
- Where They Hang Out: Don’t assume it’s just social media.
- Forums: (Reddit, niche-specific boards)
- Facebook Groups
- Local Organizations & Meetups
- Online publications in your event space
- Where They Hang Out: Don’t assume it’s just social media.
- Listen First: Before promoting, understand the community dynamics and provide value relevant to them, not just broadcasting your event.
- Types of Engagement
- Discussions: Start conversations, polls, Q&As related to the event theme.
- Behind-the-Scenes: Share glimpses of the setup process, speaker sneak-peeks, etc.
- Contests & Challenges: Encourage user-generated content with prizes
- Partnerships: Collaborate with influencers or brands relevant to your target audience
- Authentic Voice
- Don’t Be a Robot: People connect with people. Inject personality and match your event’s brand voice.
- Respond & Acknowledge: Show you’re actively listening and value your community’s participation.
- Measuring Success
- Engagement Metrics: Track comments, shares, participation rates.
- Qualitative Data: Observe sentiment, common questions, and recurring themes within the community.
Training Activities
- Community Hunt: Provide event scenarios and have trainees identify 3-5 online communities (with justifications) where your target audience likely gathers.
- Scenario Response: Present trainees with hypothetical comments or questions within a community related to their event. They must craft authentic, engaging responses.
- Partnership Pitch: Have groups develop a mini-pitch for a potential collaboration (with an influencer or complementary brand) aimed at boosting event awareness.
Training Resources
- Blogs/Articles: Search for “online community building best practices” for general guides that can be adapted to the event context.
- Reddit: Many subreddits like r/marketing or r/eventmarketing often have discussions on community engagement tactics.
- Brand Case Studies: Find examples of brands or events that excel at community building for inspiration.
Trainer Tips
- The Power of Small: Emphasize that even smaller niche communities can be highly valuable if they are the right fit.
- Tone Matters: Discuss how to strike a balance between professional and approachable in community interactions.
- Long-Term Play: Remind trainees that community building is an ongoing investment, not just a pre-event marketing tactic.